Terms & Conditions
Last Updated: October 2024
1. Acceptance of Terms
By accessing and using the website at https://www.shivsofttech.co.uk (the "Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use our Website.
2. Services
Shivsofttech provides custom software development, web development, mobile app development, and cloud solutions ("Services"). The information provided on this Website is for general informational purposes only. The specific terms of any project or service will be governed by a separate, written agreement.
3. Intellectual Property
The Website and its original content, including but not limited to text, graphics, logos, images, and software, are the property of Shivsofttech and are protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
4. Limitation of Liability
The Website is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permissible by law, Shivsofttech, its directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website or for the cost of procurement of substitute services.
5. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of England and Wales. You agree that any dispute arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.
6. Refund Policy
Due to the custom nature of our Services, Shivsofttech does not offer standard refunds. The terms of payment, cancellation, and any potential refunds are project-specific and will be explicitly detailed in the individual Service Agreement or Statement of Work (SOW) signed by the client before the commencement of any project.
Payments for completed project milestones, discovery phases, and consultation fees are generally non-refundable. Clients are encouraged to review their project-specific agreement for detailed terms.
7. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.
8. Contact Us
If you have any questions about these Terms, please contact us:
Company Name: Shivsofttech
Address: Castlemill, Burnt Tree, Tipton, DY4 7UF
Email: contact@shivsofttech.co.uk
Phone: +44 7436 857 940